Legal Center

These terms apply to professional vehicle dealers and authorised representatives using the Autorell Dealer Portal. The service is provided by Autorell AB, Sweden ("Autorell").

• The account may only be used for professional business purposes by authorised representatives.
• Registration details, VAT number, contact information and beneficial ownership information must be accurate and kept current.
• Accounts are personal to the approved dealer organisation and may not be transferred or shared with unauthorised persons.
• Autorell may request identity, company, sanctions, VAT and source-of-funds checks before allowing bids or completing a transaction.
• After seller acceptance, Autorell may use separate transaction agreements with the seller and the winning buyer. The signed documents determine the contracting parties, transfer structure, fees, ownership and risk.
• Vehicle information is based on seller declarations, available records and inspections. Dealers must review all disclosed information before bidding.
• English is the controlling platform language unless a signed transaction document expressly provides otherwise.

A submitted bid is a binding purchase offer from the dealer. The auction normally remains open for 24 hours from the vehicle profile's recorded creation time.

• Bids cannot be edited, reduced or deleted after submission.
• The highest valid bid at closing becomes the provisional winning bid. If equal bids exist, the earliest valid bid takes priority.
• The seller may accept or reject the provisional winning bid. No sale is completed merely because an auction closes.
• The winning bid remains binding for 48 hours after auction closing unless a different period is shown before bidding.
• After seller acceptance, the dealer must complete requested verification, sign transaction documents and fund the purchase within the stated deadlines.
• A dealer may dispute its obligation only where vehicle information was materially incorrect, the vehicle cannot lawfully be transferred, or Autorell confirms another contractual exception.
• Autorell may invalidate bids affected by technical errors, fraud, collusion, sanctions restrictions or an unauthorised account.

All auction amounts and platform charges are denominated and settled in EUR unless Autorell expressly confirms otherwise.

• The buyer fee is calculated as the greater of 3% of the winning bid or €750.
• The bidding interface displays an estimated buyer total before submission.
• Transport is initially estimated from €850 and is confirmed according to the exact collection city, delivery city, vehicle dimensions, accessibility and carrier availability.
• The €250 documentation charge covers standard transaction and Swedish export administration. Government, customs, tax, registration or exceptional third-party charges may be additional.
• VAT and other taxes depend on the parties, vehicle tax status, route and applicable law. The final invoice and transaction documents control.

• The buyer must pay the complete confirmed total by the deadline shown in the transaction workspace or invoice.
• Vehicle-sized payments should normally be made by verified SEPA bank transfer through Autorell or its regulated payment partner.
• Autorell may delay collection, document release or seller payout until cleared funds, identity checks and required documents are confirmed.
• Dealers are responsible for bank charges, currency conversion costs, taxes and payment-provider fees attributable to their payment.
• A payment reference must match the relevant deal. Payments from unverified third parties may be rejected or returned.
• Refunds, where due, are made to the verified originating payment account after permitted deductions.

• Transport prices are estimates until the exact route and collection conditions are confirmed.
• The Autorell Verified Inspection records the vehicle condition at inspection and does not constitute a mechanical warranty.
• The seller must make the vehicle, keys, registration documents and disclosed accessories available at the agreed collection time.
• Vehicle condition, mileage and visible damage may be recorded at collection through photographs and a handover report.
• Risk and responsibility transfer at the point stated in the signed purchase and logistics documents.
• The buyer remains responsible for destination-country registration, local taxes, technical approval and compliance unless expressly included in writing.
• Delays caused by authorities, carriers, weather, incomplete documents or incorrect party information do not automatically create liability for Autorell.

• A binding bid cannot be cancelled merely because the dealer changes its mind, finds another vehicle or cannot arrange onward resale.
• Failure to sign, pay or collect on time may constitute dealer default.
• Autorell may recover documented losses, third-party costs and unpaid fees caused by a default, subject to the final approved terms and applicable law.
• Autorell may suspend bidding privileges while a payment, compliance, fraud or contractual issue is investigated.
• A transaction may be cancelled where the seller rejects the bid, ownership cannot be verified, the vehicle differs materially from its description, payment fails, or completion would be unlawful.

Autorell processes dealer account and transaction information to operate the marketplace, verify participants, prevent fraud, conclude transactions and comply with legal obligations.

• Data may include identity and company details, contact data, VAT information, bids, transaction history, device and security logs, signatures, payment references and support communications.
• Processing is based on contract performance, legitimate interests, legal obligations and consent where applicable.
• Information may be shared with sellers, payment and identity providers, signing providers, carriers, professional advisers, authorities and infrastructure suppliers where necessary.
• Customer contact details are not disclosed to dealers during public bidding. Required party details may be released after acceptance where necessary to complete the transaction.
• Data is retained only as long as required for accounts, transactions, accounting, disputes, fraud prevention and legal compliance.
• Eligible persons may request access, correction, deletion, restriction, portability or objection, subject to legal limitations.

• Essential authentication and security cookies are required to keep dealer sessions secure and do not depend on optional analytics consent.
• Preference cookies may remember language, interface and consent choices.
• Analytics, marketing or other non-essential cookies must not be activated before the required consent has been collected.
• Dealers can remove stored cookies through their browser. Blocking essential cookies may prevent login and portal functionality.
• The production cookie inventory must list each cookie, provider, purpose and retention period before non-essential tracking is enabled.

• Dealers should report transaction complaints promptly through Dealer Support and include the deal ID, evidence and requested outcome.
• Vehicle-condition complaints must be documented before repair, resale, dismantling or material alteration wherever reasonably possible.
• The parties must first attempt good-faith commercial resolution through Autorell.
• The final approved terms must specify governing law, competent courts and any agreed arbitration or alternative dispute process.
• The former EU Online Dispute Resolution platform is not referenced because it was discontinued in 2025.